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FAQ

These pages arise because common issues come up, or customers may have been in touch with pressing questions.



1) How long would I receive my products after I have done my payment?

    Ans: Within Malaysia - 1 to 5 Days

              Overseas, sea shipping - within 14 days

                             air freight     - within 10 days

2) What is the most preferred shipping method?

     Ans: We highly advise and prefer customers to do payments with a bank transfer.



3) How could I track the products that I have ordered?

    Ans: Check this link with the tracking number given.

            https://www.fedex.com/en-my/tracking.html



4) What is the shipping company supporting?

     Ans: FedEx full-width



5) How if the products received in bad condition or broken?

    Ans: Contact us immediately with appropriate evidence. Refundable will not be allowed without appropriate evidence.

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Please make your payment directly via UPI transfer by scaning our below QR codes. Use your Order ID as the payment reference. Your order won't be shipped until the funds have cleared in our account.

Please make your payment directly into our bank account. Use your Order ID as the payment reference. Your order won't be shipped until the funds have cleared in our account.

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